One.com Web Hosting Ratings
Not recommended by the Hostorian!
Click here to visit One.com.
One.com have been in business since 2002, and have helped host Fortune 100 corporations, private resellers, and more. With 160,000 satisfied customers, they have become one of the most reliable hosting companies to date. They include all the services you could possibly want when hosting a website, big or small.
Quick Facts About One.Com
- One.com was founded in 2002, and now has 700,000 customers in 149 countries.
- One.com is based out of Denmark
- Web Hosting Services: Small Plan ($1.45/month), Medium Plan ($3.00), Large Plan ($5.65)
- Phone: +45 4690 7100
Products and Services by One.com
One.com has a very straight forward site which will get you started with a website in a matter of minutes. There are no major decisions to make and no confusing hosting options. There are only three plans, and the only difference between them is the hard drive size.
All plans include the following: unlimited bandwidth, unlimited email accounts, a photo gallery, web editor, blog, FTP, and a daily backup. All applications appear to be custom-made applications, not well known options like WordPress. There also doesn’t appear to be a content management system option available (meaning no Joomla, Drupal, etc).
The Small hosting plan is $1.45/month, Medium Plan is $3.00/month, and Large Plan is $5.65/month.
Hostorian’s Review of One.com
One.com lists a 99.9% guarantee for uptime with their servers. There is a 15 day money back guarantee for their hosting services, but not domain name registration.
The feature list with One.com is small in comparison to most hosting companies. One.com is really looking to capture the beginner market in the world and does not make things complicated at all. All applications are custom built which means there is no support available outside of One.com. This also means you can not add some blog designs you may see or plugins for WordPress, etc. There is a “live demo” on the website, but it is nothing more than some pictures. The website they list as the demo site is only a photo gallery.
Support and Customer Care by One.com
Support for One.com is as basic as their hosting services, but does include live chat, phone, or email support. There are some basic FAQs to help you get your website up and running, as well as, setting up your email accounts through Outlook or other email client.
- Offers the cheapest rates available on the Internet for hosting.
- Easy to choose the right hosting plan to use.
- All applications are custom made, so no support for 3rd party applications.
- Very limited options for support of the custom applications.
- Customers routinely point out the shady billing practise.
Actual Customer Reviews for One.com
“I can only agree with the previous reviewer – avoid one.com at all costs. I too am having to deal with their aggressive and completely anti-social cancellation policy: any other provider would take the lapsed renewal as a cancellation of service – not these cowboys, they insist on charging a full year’s extra cost. ” – Frank Bramwell
“Avoid one.com like the plague! they have disgraceful policies on automatically updating subscriptions and send minimal correspondence. I cancelled my subscription but due to it being after 10month and 5 days of a 12month subscription i was locked until 2011! I didn’t pay the fees as i was trying to rectify the situation with the admin team. And they sent the debt to a third party debt collection firm so in three months a bill of £19 went to £48!!! ” – Steve Davies
“It is impossible to keep track of the billing procedure at one.com. You can’t manage multiple domain accounts together so it is pretty difficult to make sure you pay on time. Why do you need to make sure? Because they only let you pay one year at a time, and if you don’t respond to the only email they send, it goes straight to a collection agency and you have 3-5x the original bill.” – Anonymous
Verdict of this One.com Review
For someone looking to start up a website who has no previous knowledge of HTML, blogging, email, etc. One.com may be a good option for them. This site is really geared towards people who do not want a lot of options with their website. It is perfect for people who want to share their photos online or have a basic blog without getting too complicated.
For anyone else looking for a professional site, this is not the place for you. It is cheap, but there is no easy way to add WordPress, Joomla, etc. to your domain. Other hosting companies offer a lot more options when customizing your hosting package and make it dead simple to install advanced software.
I was feeling more enthusiastic about One.com until I read the customer reviews. Too many of the customers were complaining that their credit cards were automatically charged for renewal when they were not wanting to continue the service. More worrisome is how the unpaid bills went straight to a collection agency after a few weeks, not several months as is standard practice. One.com is routinely voted as one of the lowest rated hosting companies out there, so I would advise against using the site until there are more positive reviews.