Comments on: Apollo Hosting – Consumer complaints and comments, facts, and company profile http://www.hostorian.com/apollo-hosting/ Hostorian (n): A person who is an authority on hosts and who studies them and writes about them Fri, 16 Jul 2010 09:01:36 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Topm http://www.hostorian.com/apollo-hosting/comment-page-1/#comment-204 Topm Sun, 29 Nov 2009 08:14:00 +0000 http://www.hostorian.com/?p=21#comment-204 I had a dozen commercial sites with Apollo for 8 years. In fact, I was their I believe 7th customer. This goes back to when Tamera and her partner obviously started the company back in 1999 (if my memory serves me correctly). In the beginning the service was excellent but went down hill over the years. Tech support took an overly long time to respond and when they did it was sub-par. Once of the servers I was on was hacked on more than one occasion - this was due to their lack of attention to security and when they moved their account to another NOC - the servers were down for over 4 days!!!! NICE JOB Apollo for great customer service. I was already in process of looking for a new hosting company form the servers being hacked so the down time really made me angry and NO they did not refund money to me for the downtime.. Nice job Apollo Hosting!!! Great Customer Service.. It took them almost a month to respond to my company pulling all my accounts and when I received a call from the operations director Don - he asked my why I canceled all my accounts. I told him about the technical support was slow and sub-par and hacked servers was a final nail in the coffin not to mention that the NOC change.. How can a business that is run like this still be in business? Anyway, Dons reply was that the servers are older and that I should upgrade to newer servers – right after all I went though they want more $$$ NO THANKS Don (Apollo Hosting). By the way, Don only called because I send Tamera an email letting her know that I was unhappy with the service and that I would be pulling my accounts because of all the crap. I can’t speak about them outsourcing to another country but I do attest my personal experience and will NOT EVER recommend them. So, if you want to take a chance with your clients and mess with your income then go with Apollo and trust this website BUT think about this; what if you are one of the percentage in the “Hate/Pages Ratio”? How would you feel if it was messing with a large client like mine who spends $350,000 annually with me.. I guess “Hate/Pages Ratio” for only 0.00003 really is not that bad.. Never mind my personal experience and listen to the genus who came up with this sites rational of looking at numbers. Good Luck and “I told you so” if you go with Apollo Hosting… I had a dozen commercial sites with Apollo for 8 years. In fact, I was their I believe 7th customer. This goes back to when Tamera and her partner obviously started the company back in 1999 (if my memory serves me correctly). In the beginning the service was excellent but went down hill over the years. Tech support took an overly long time to respond and when they did it was sub-par. Once of the servers I was on was hacked on more than one occasion – this was due to their lack of attention to security and when they moved their account to another NOC – the servers were down for over 4 days!!!! NICE JOB Apollo for great customer service. I was already in process of looking for a new hosting company form the servers being hacked so the down time really made me angry and NO they did not refund money to me for the downtime.. Nice job Apollo Hosting!!! Great Customer Service..

It took them almost a month to respond to my company pulling all my accounts and when I received a call from the operations director Don – he asked my why I canceled all my accounts. I told him about the technical support was slow and sub-par and hacked servers was a final nail in the coffin not to mention that the NOC change.. How can a business that is run like this still be in business? Anyway, Dons reply was that the servers are older and that I should upgrade to newer servers – right after all I went though they want more $$$ NO THANKS Don (Apollo Hosting). By the way, Don only called because I send Tamera an email letting her know that I was unhappy with the service and that I would be pulling my accounts because of all the crap.

I can’t speak about them outsourcing to another country but I do attest my personal experience and will NOT EVER recommend them. So, if you want to take a chance with your clients and mess with your income then go with Apollo and trust this website BUT think about this; what if you are one of the percentage in the “Hate/Pages Ratio”? How would you feel if it was messing with a large client like mine who spends $350,000 annually with me.. I guess “Hate/Pages Ratio” for only 0.00003 really is not that bad.. Never mind my personal experience and listen to the genus who came up with this sites rational of looking at numbers. Good Luck and “I told you so” if you go with Apollo Hosting…

]]> By: M Todd http://www.hostorian.com/apollo-hosting/comment-page-1/#comment-57 M Todd Thu, 01 Oct 2009 18:34:19 +0000 http://www.hostorian.com/?p=21#comment-57 I suggest you review your comment. On the last 3 tech support calls I have always encountered a non-English speaker. Try spelling the url to them 3-4 times and they cannot get it right. Their support IS overseas now. I suggest you review your comment. On the last 3 tech support calls I have always encountered a non-English speaker. Try spelling the url to them 3-4 times and they cannot get it right. Their support IS overseas now.

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